Need help? Check out our FAQ! If you can't find the answer you're looking for, don't hesitate to contact us via the chatbot or by email at petitcalin@outlook.be; we'll be happy to help.

Contact

How to contact customer service?

Do you have a question? Contact us by email at petitcalin@outlook.be , we promise to respond within 24 to 48 hours, Monday to Friday, from 9:30 a.m. to 6:30 p.m. (excluding weekends and public holidays).

Delivery

How to track your package?

When you receive an email with your order tracking number, retrieve the number and then go to our " Package Tracking " page. Then, enter your number and click "Track My Package"

What is the delivery time?

Delivery times vary depending on several factors, including your location. Generally, we strive to deliver your orders as quickly as possible. We do our best to offer free delivery; however, please note that the wait can sometimes be up to 5 to 12 days for free deliveries.

Why the name "Petitcâlin"?

1. **Originality and Memorability** : "Petitcâlin" is unique and distinctive, which makes it easy for customers to remember.

2. **Evocation of Magic and Imagination** : The name "Quixiee" can bring to mind elements of fantasy and magic, in keeping with products that stimulate the imagination.

3. **Playful and Fun Sound** : The sound of the name "Petitcâlin" is cheerful and attractive, which reflects well the products designed to brighten up young people's days.

4. **Flexibility for Various Products** : "Quixiee" is a versatile name that can easily adapt to a variety of products, including those for pets.

5. **Modernity and Global Appeal** : The name has a modern and international touch, which can attract a diverse clientele across the world.

6. **Positive Association** : The name can be associated with positive values ​​such as creativity, joy, and enthusiasm.

These reasons highlight the advantages of the name "Petitcâlin" and how it can well represent the spirit of your brand.